1. Introduction
These Terms of Service ("Terms") govern your access to and use of the IndustroLabs website and any business communications initiated through it (including quotation requests and related inquiries). By accessing or using the website, you agree to these Terms.
IndustroLabs supplies industrial chemicals and raw materials for professional and institutional B2B customers. The website is provided for informational purposes and to facilitate business contact.
Any technical use, handling, storage, transportation, compliance, and downstream processing of products is determined and controlled by the customer under applicable laws and their internal procedures.
2. Use of the Website
You agree to use the website only for lawful purposes and in a manner that does not violate the rights of others or restrict their use of the website.
2.1 Prohibited Activities
- Attempting to gain unauthorized access to the website, servers, or systems
- Uploading or transmitting malicious code, harmful content, or spam
- Interfering with the website’s operation or security features
- Using the website to misrepresent identity, affiliation, or business intent
2.2 Availability
We may modify, suspend, or discontinue the website (in whole or in part) at any time for maintenance, security, or operational reasons.
3. B2B Inquiries & Quotations
The website may allow you to submit business inquiries such as quotation requests, availability checks, or documentation requests. Submitting an inquiry does not create a binding agreement.
3.1 No Online Checkout
IndustroLabs does not offer consumer checkout functionality on this website. Commercial terms (including specifications, packaging, volumes, Incoterms, delivery schedules, and documentation) are confirmed directly through B2B communication.
3.2 Accuracy of Submitted Information
You are responsible for providing accurate and complete information in your inquiry. We may request clarifications to assess feasibility, documentation, or logistics requirements.
Our communications are intended for professional buyers. You should not use this website if you are seeking consumer or household supply.
4. Documentation & Information
Product descriptions, typical identifiers (such as CAS/EC numbers), and general information may be provided for convenience. Exact specifications, grades, and supply parameters are confirmed on a case-by-case basis.
4.1 SDS / CoA and Shipping Documentation
Documentation availability (including SDS, CoA upon request, and transport documents) depends on product, origin, grade, and the applicable shipment conditions. Any documentation provided is intended for professional handling and internal compliance workflows.
4.2 No Technical Advice
Unless explicitly agreed in writing, communications through the website do not constitute technical advice, engineering guidance, or regulatory determinations for your specific application.
5. Intellectual Property
The website content, layout, text, graphics, and branding are owned by or licensed to IndustroLabs and are protected by applicable intellectual property laws.
- You may view and print pages for internal business review
- You may not reproduce, republish, scrape, or redistribute content for commercial use without permission
- Trademarks and logos may not be used without prior written consent
6. Disclaimers
The website is provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted, error-free, or free of security vulnerabilities.
6.1 Product Use and Safety
Products supplied by IndustroLabs are intended for professional and institutional use. The customer is responsible for determining suitability for their processes, ensuring safe handling, storage, and compliance with applicable laws (including labeling, transport classification, permits, and downstream use restrictions).
6.2 Third-Party Links
The website may include links to third-party websites. We are not responsible for third-party content, policies, or availability.
7. Limitation of Liability
To the maximum extent permitted by law, IndustroLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or reliance on information provided through it.
Any commercial relationship, if established, will be governed by mutually agreed documents (such as quotations, purchase orders, confirmations, and applicable contractual terms).
8. Compliance & Regulatory Responsibilities
You are responsible for ensuring that your intended procurement, import/export, storage, handling, and use of products complies with applicable laws, regulations, permits, and industry standards in your jurisdiction.
- Import/export controls: sanctions, restrictions, and documentation requirements may apply
- Transport compliance: classification, labeling, packaging, and carrier requirements
- Workplace safety: risk assessments, PPE, training, and internal procedures
For additional notes, please review /compliance.php.
9. Privacy & Cookies
Our handling of personal data is described in our Privacy Policy. Cookies and similar technologies, where used, are described in our Cookie Policy.
10. Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date on this page indicates when changes were made. Your continued use of the website after updates means you accept the revised Terms.
Last Updated: December 13, 2025
We encourage you to review these Terms periodically.
11. Contact Us
If you have questions regarding these Terms of Service, please contact us using the details below.